The original manufacturer of mortar mixing plant equipment - Qingdao Huan Gang Equipment attaches great importance to the quality of customer service. Today, let's take a look at what services are deeply loved by customers?

Customized design service

We will provide you with a free and high-quality design solution based on your actual needs, taking into account various elements such as your factory layout, product output, location environment, and material types.

Warranty service

The equipment is guaranteed for one year. Within one year after acceptance, if the equipment is damaged due to its own quality issues, we will be responsible for free repair. If the malfunction is caused by improper operation, only the cost of materials will be charged and service repair will be provided. After receiving the user's information, the user's questions can be answered through phone calls, video calls and other means. If the problem cannot be solved over the phone, someone will be sent to the user's site to address it.

Long-term guarantee of spare parts

We guarantee to provide users with spare parts services to prevent equipment from being idle due to the aging of equipment components.

Equipment upgrade and transformation services

We fully take into account the new demands of users in the process of enterprise development such as production capacity and energy conservation, and provide you with new renovation solutions to save your funds.

Operation training service

When the equipment is delivered, we will provide your employees with comprehensive training services on equipment usage, maintenance and simple repairs, and offer written documents to prevent equipment downtime due to staff turnover.

Dry mortar equipment manufacturer