Will the design plan be provided for free?
Yes. We will provide you with a free and high-quality design plan based on your actual needs, taking into account various elements such as your output, environment, and types of materials.
Will there be dedicated training after the equipment is installed?
Yes. After the equipment is debugged and installed, there will be dedicated personnel to train you on how to operate the equipment. We will provide you with comprehensive training services on equipment usage, maintenance and simple repairs, and offer written documents to prevent equipment downtime due to staff turnover.
How long is the warranty period for the equipment?
The equipment is guaranteed for one year. Within one year after acceptance, if the equipment is damaged due to its own quality issues, we will be responsible for free repair. If the malfunction is caused by improper operation, a processing fee will be charged and service repairs will be provided. That is, the user's questions will be answered immediately after receiving the user's message.
What are the contents of maintenance?
Generally speaking, equipment needs regular maintenance work such as cleaning, lubrication and inspection of vulnerable parts.